Privacy Policy

Effective Date: October 16, 2026

PawLabsNutrition respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website or purchase sofas and other furniture products.

Information We Collect

Depending on how you interact with our store, we may collect the following types of information:

• Contact information: Name, email address, telephone number, billing address, and shipping address.

• Order information: Products purchased, order history, transaction details, delivery information, and refund records.

• Account information: Details you provide when creating or managing a customer account.

• Customer service information: Messages, feedback, and details you provide when requesting assistance.

• Technical information: Browser type, device information, IP address, and website usage data collected through cookies or similar technologies, where applicable.

Payment information may be processed by third-party payment providers. We do not intentionally store complete payment card details on our own systems when those details are handled by payment processors.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders for sofas and furniture.

• Arrange deliveries and provide order updates.

• Process payments, cancellations, returns, and refunds.

• Respond to product inquiries and customer service requests.

• Maintain, secure, and improve our website and shopping experience.

• Help detect and prevent fraud or unauthorized transactions.

• Send marketing communications where permitted by law and, when required, with your consent.

• Comply with applicable legal, accounting, and regulatory obligations.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to maintain shopping cart functionality, remember customer preferences, analyze website traffic, and improve website performance.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

How We Share Information

We may share necessary information with service providers that help us operate our store, including Shopify, payment processors, shipping carriers, fulfillment partners, website service providers, analytics services, and customer support providers.

We may also disclose information when required by law, in response to valid legal requests, or when reasonably necessary to protect our customers, business, or legal rights.

We do not sell personal information for money. Depending on applicable privacy laws, certain advertising-related data disclosures may be treated as a sale or sharing of personal information. Where applicable, you may have the right to opt out.

Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with legal requirements.

We use reasonable safeguards to protect personal information. However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have rights regarding specific data uses or disclosures.

We may need to verify your identity before processing a request. Certain records may be retained where permitted or required by law.

To submit a privacy-related request, contact us using the information below.

Children's Privacy

Our website is intended for customers shopping for household furniture. We do not knowingly collect children's personal information in a manner prohibited by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date.

Contact Us

Store: PawLabsNutrition
Email: sales@pawlabsnutrition.com
Phone: +1 (833) 660-1455
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Address: 2315 Locust St, Saint Louis, MO 63103, USA